Meet Your AI Assistant

Meet Nika, your AI phone assistant

Nika is an AI receptionist that answers calls 24/7 for HVAC and home service businesses. She sounds like a real person, remembers callers, collects lead info, scores prospects, and knows when to transfer to your team.

Caller Memory Lead Intake Natural Voice Lead Scoring Follow-up SMS Automations Custom Training Warm Transfer

Caller Memory

Nika remembers every caller by phone number. When someone calls back, she greets them by name and has full context from previous conversations.

  • Recognizes returning callers instantly by phone number
  • Extracts caller name, issues, and preferences from transcripts
  • Greets returning callers personally: "Hi Mike, welcome back!"
  • Builds detailed caller profiles automatically over time

Lead Intake & Collection

Nika collects all the information your team needs. She gathers caller details, service requests, preferred times, and contact info—ready for your team to follow up.

  • Collects name, phone, address, and preferred callback times
  • Captures service type and urgency level
  • Follows customizable intake scripts per service type
  • Creates callback requests when appointments are discussed

Natural Conversations

Nika sounds like a real person, not a robot. Powered by advanced AI, she picks up calls in under 1 second and responds naturally with ~500ms latency.

  • Human-like voice powered by Chatterbox TTS
  • Answers calls within 1 second—no hold times
  • ~500ms response latency for natural conversation flow
  • Handles complex multi-turn conversations from greeting to goodbye

Automatic Lead Scoring

After every call, Nika analyzes the conversation and scores the lead automatically. Hot leads trigger instant notifications so your team can follow up fast.

  • Scores leads as Hot (70-100), Warm (30-69), or Cold (0-29)
  • Hot leads: urgent need, gave contact info, wants immediate service
  • Warm leads: interested, asking about pricing, considering options
  • Automatic notifications for hot and warm leads via n8n

Automatic Follow-up SMS

After each call, Nika can automatically send a follow-up text message to the caller. Confirm next steps, share your contact info, and keep leads warm.

  • Sends personalized SMS after calls end automatically
  • Customizable templates per trigger type and service
  • Example: "Thanks for calling! A technician will reach out soon."
  • Just $0.005 per SMS sent

Workflow Automation

Connect Nika to your existing tools via n8n automations. Trigger workflows when hot leads call, send data to your CRM, or notify your team in Slack.

  • Trigger automations for hot and warm leads automatically
  • Send call data to CRMs, spreadsheets, or databases
  • Notify your team via Slack, email, or SMS
  • Built on n8n for flexible, customizable workflows

Knowledge Base & Scripts

Train Nika on your company's services, hours, and pricing. Set up conversation scripts so she follows your sales process naturally.

  • Add your services, pricing, hours, and company info
  • Create conversation scripts with phases (Greeting → Intake → Confirm)
  • Nika follows scripts as natural guidelines, not rigid rules
  • Uses RAG (Retrieval-Augmented Generation) for accurate answers

Warm Transfer to Humans

When callers need a human, Nika transfers them smoothly. She says "Let me connect you with our team" and routes the call to your configured number.

  • Detects when callers insist on speaking to a human
  • Recognizes frustration and escalates appropriately
  • Transfers via SignalWire to your configured number
  • Conversation context available for your team to review

More capabilities

Everything else Nika can do for your business

24/7 Availability

Nika never sleeps. She answers every call within 1 second, day or night, weekends and holidays.

  • Picks up in under 1 second
  • Zero hold times, ever
  • Handles calls while you sleep

Call Transcripts

Every call is transcribed in real-time. Review what was said, track caller intent, and improve your service.

  • Real-time transcription via Deepgram
  • Full conversation history stored
  • Extract names, issues, and requests

Affordable Pricing

No per-minute AI charges. Just ~$0.01/minute for calls and ~$0.005 per SMS. No expensive subscriptions.

  • ~$0.01/min all-in call cost
  • ~$0.005 per SMS
  • No per-minute AI fees

Ready to meet Nika?

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